WhatsApp Us
QUESTIONS & ANSWERS
How can we help?
Can't find what you're looking for? Message BB on WhatsApp and we'll be happy to help.
How do I place an order?+
Browse the website, open the product you like and tap Enquire on WhatsApp. We'll share price, availability and ordering details with you.
How do I check the price of a product?+
We don't display prices on the website. Simply message us on WhatsApp with the product you're interested in, and we'll share the current price and availability.
Can I customise my order?+
Yes! Depending on the product, we may be able to customise flavours, sizes, designs or other details. WhatsApp us with your requirements and we'll let you know what's possible.
How far in advance should I place my order?+
For regular treats, availability may vary. For cakes and customised orders, we recommend ordering in 2 days advance so we have enough time to prepare something special.
Can I order a customised cake for my pet's birthday?+
Absolutely! Tell us about your pet, the occasion and your preferences, and we'll help you create something special.
Can I choose the flavour of my cake or cupcakes?+
Flavour options may vary depending on the product. Message us on WhatsApp and we'll share the available options.
Can I request a specific cake design?+
Yes, you can share your ideas or an inspiration image with us on WhatsApp. We'll let you know what can be created.
Do you make cakes for dogs and cats?+
Our products are designed specifically with pets in mind. Please tell us your pet's species and any specific requirements when placing your order.